Microsoft Xbox One Support

Earn points with Microsoft Rewards | Xbox Support

Track your points and earn while gaming or shopping by downloading the Microsoft Rewards app to your Xbox console: Press the Xbox button to open the guide, and then go to Store. Select Search, and then enter Microsoft Rewards into the search box. Choose the Microsoft Rewards app from the results, and then download it to your console.

Xbox

Visit the official Xbox website to get support for your console, games, network, and billing. Learn how to troubleshoot common issues, contact Xbox Support, and access the …

Xbox Series X | Xbox

With Smart Delivery you can buy a supported game once and always save the best available version for whatever console you play on. Xbox Series X|S are the first game consoles to support gaming in Dolby Vision and Dolby Atmos, which enhance gameplay with both full-spectrum visuals and immersive audio. NEW GENERATION CONSOLE.

Update your Xbox Wireless Controller | Xbox Support

To do this, press the Xbox button to open the guide, choose Profile & system > Settings > Devices & connections > Controllers & headsets, and then select the controller you want to update. On the Xbox Wireless Controller screen, select "…" to check the firmware version for your controller. If it says "Update," select Firmware version ...

Sign in to Xbox | Xbox Support

If you don't already have an Xbox profile, we can help you create one using an existing email address (or if you prefer, you can create a new email address specifically for signing in to Xbox):

Account with Xbox | Xbox

Connect to Xbox-enabled devices. You'll need an account to play games and access other experiences on your Xbox console, Windows PC, and Xbox mobile apps. If you don't already have an account, you can create …

Account & profile | Xbox Support

Manage account. Change the email address or phone number for your Microsoft account. Add or remove an Xbox profile. Delete your Microsoft account security info. Check your Microsoft account balance. Earn points with Microsoft Rewards. Update your Microsoft account if you're moving to a new country or region. How to delete a child account.

Newest Xbox Consoles | Xbox

Explore the newest Xbox consoles. Experience next-gen gaming with Xbox Series X, or the all-digital Xbox Series S now available in Carbon Black with 1TB SSD.

Request an Xbox controller replacement | Xbox Support

Request an Xbox controller replacement. If your controller isn't working and needs replacing, enter the controller's serial number at the bottom of this page. You can find the serial number inside the battery compartment, below the barcode. Things to keep in mind: Controller serial numbers are 14 characters long and don't include dashes.

Getting your Xbox device serviced | Xbox Support

Terms and conditions, including warranty terms, are dependent upon where you purchased your device. To review legal documents about the Standard Limited Warranty, Microsoft Complete extended service plan, and extended hardware service plan for …

Microsoft Support

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Xbox Support

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Perform an offline system update | Xbox Support

The Xbox Offline System Update (OSU) process allows you to update your console by downloading a file to a USB flash drive and then installing that file directly onto your Xbox Series X|S or Xbox One console.

Contact us | Xbox Support

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Request a refund for digital games | Xbox Support

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

NBA 2K | Xbox Support

Learn about NBA2K on Xbox, including NBA 2K19, NBA 2K20, NBA 2K21, and NBA 2K Playgrounds, how to buy the game, and where to get troubleshooting help.

Xbox

Visit the official Xbox website to get support for your console, games, network, and billing. Learn how to troubleshoot common issues, contact Xbox Support, and access the community. Xbox Support is your ultimate destination for all your Xbox needs.

Get Xbox One system updates

This solution can help you troubleshoot errors caused by an unsuccessful system update on your Xbox Series X|S or Xbox One console.

Microsoft Store | Xbox

Explore the Microsoft Store on Xbox for games, movies, series, and apps for your console or online. Enjoy offers, discounts, Game Pass, wishlist, and more benefits.

Contact Us

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.